IT service Plan
We believe the purpose of a managed IT service plan is to actively guide you…Read More
Why Choose Us for IT Management.
Tech2net specializes in providing managed IT service for businesses that rely on technology. Utilizing an…Read More
We are a fully responsible outsourced IT department.
Yes, we do project, repairs, and consulting. We monitor and provide solutions around backup and…Read More
Tech2net is a wonderful company I have a week deadline to submit my proposal and I have no website what amazes me was that tech2net was able to bail me out by designing a responsive website for me and I got the contract.... you are the best. winsaco
-Winsaco Security company CEO
Tech2net has been a wonderful company, working with them just make I.T services easy for me. www.nettems.com
It's always wonderful when you see a good company that understand the needs of a client, Tech2net is one of the best I.T Consultant who has helped my company to succeed in Information Technology. mobolbay
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Need to know…..
- 4 hour service response time
- 24 hour, 7 days a week service
- Live Help Desk
- Semi-Annual Security and Backup Audits
- 24/7 Monitoring and Onsite Support
- Plus a Direction
- We set up goals and timelines for project completions so you always know you are moving forward.
- Antivirus Fee’s
- Malware Protection Software Fee’s
- Security Audit Fee’s
- Secured Offsite Backup
- LogMeIn Pro
- Reduced billing rates
Antivirus and AntiSpyware
- Antivirus Management with Anti-Virus updates every 4 hours.
- Includes Antivirus licensing fee’s for servers and workstations.
- Includes MalwarewareBytes Pro Licensing fee’s for workstations.
Secured Offsite Backup
- Secured Military Grade Encryption (256-bit AES) with snapshots of data every
- 4 hours with 30 day retention
- Data is stored SSAE 16 audited, ISO 27001 certified Datacenter.
- Tech2net IT Patch Management provides updates to Antivirus, Microsoft Windows, and any other Microsoft products as soon as updates are available and approved by Tech2net.
- Third-Party Updates – Adobe Reader, Acrobat, Flash, AIR, Shockwave, Java, Apple QuickTime, iTunes and Mozilla Firefox are all kept up to date for you.
- 24/7/365 Remote Network Monitoring with Automated Alerts
- Daily monitoring of desktops and servers for hardware failure, software conflicts, hardware diagnostics.
- Preventive Weekly Hardware and Software Audits on Performance, Patches, and Updates.
- PC Performance Tuning is included. Each maintenance task is performed utilizing the most expedient and unobtrusive method available, including automatic/remote, manual/remote, and manual/on-site.
- Periodic security checks on your Antivirus, Spyware, Firewall, and Server.
- Includes Network Security Assessments Licensing / Use fee’s
- Compliance and Policy Management on All PC’s
- Allows our technicians to support you from our office.
- End User Remote Access and Printing to any PC’s that are being monitored 24/7
- Includes LogMeIn Pro Licensing fee’s
Online Customer Portal
- Tracking system with client access to all open and closed tickets, invoices, and reporting.
- Client Communicator with Self Help on all Desktops
- Submit service requests online via the portal or email and view the status of each request at any time.
Live Help Desk
- Live answer Help Desk 9:00am-5:00pm, Monday-Friday
- Tech2net will be available to answer any of your IT or office integration questions